privacy policy

privacy policy
Tenshodo (hereinafter referred to as "our shop") recognizes that it is our social responsibility to properly handle the personal information of our customers, and has established this policy, which all employees will comply with. By doing so, we will do our utmost to protect the personal information of our customers.

1. Compliance with laws and regulations
Our shop will comply with domestic laws and regulations including the "Act on the Protection of Personal Information" and other norms.
2. Purpose of use of personal information
We will use your personal information within the scope necessary to achieve the following purposes or other legitimate purposes.
(1) Procedures and communications necessary for transactions, such as consultations, estimates, and billing regarding products
(2) Product delivery
(3) Guidance on services provided by our store
(4) Responding to customer inquiries and requests
(5) Research, statistics and analysis necessary for sales activities, product development, etc.
(6) Implementation of operations incidental to the preceding items
3. Appropriate acquisition of personal information
We will acquire personal information by appropriate means within the scope necessary to achieve the purpose of use of personal information.
4. Ensuring Accuracy of Personal Information
We will endeavor to keep personal information accurate and up-to-date within the scope necessary to achieve the purpose of use.
5. Security control measures for personal information
We will properly manage personal information and implement appropriate safety measures to prevent and correct unauthorized access and loss, damage, leakage, etc. of personal information.
In addition, we will provide all employees with necessary training on confidentiality and strive to ensure thorough awareness of personal information protection.
6. Supervision of subcontractors
When outsourcing the processing of personal information, etc., we will select the outsourcee on the condition that it ensures a sufficient level of personal information protection, conclude a confidentiality agreement, and perform necessary and appropriate supervision of the outsourcee. to hold.
7. Provision of personal information to third parties
Our shop does not provide personal information to third parties except in the following cases.
(1) When there is consent of the customer himself/herself
(2) When required by law
(3) When outsourcing work to the extent necessary to achieve the purpose of use
(4) When it is necessary to protect human life, body or property and it is difficult to obtain the customer's consent.
(5) When it is necessary to cooperate with a public institution in carrying out the affairs stipulated by law, and obtaining the customer's consent may interfere with the execution of the affairs.
8. Contact point for requests for disclosure, etc. and complaints, etc.
Please send an e-mail to for requests for disclosure, correction, addition, deletion, suspension of use, erasure, etc. of personal information and complaints regarding retained personal information. We will respond appropriately as determined separately by our store.
9. Continuous improvement of personal information protection system
Our store regularly evaluates and reviews the personal information protection system, including this policy and in-store regulations, and strives for continuous improvement.
Enacted December 6, 2022